At OnlyLatest, we have a clear policy regarding account suspension and termination to maintain a safe and trustworthy marketplace for all users. Here’s an overview of our policy:
Account Suspension
- Reasons for Suspension: Accounts may be suspended for various reasons, including but not limited to:
- Violation of our Terms of Service or community guidelines.
- Engaging in fraudulent or deceptive practices.
- Failing to comply with payment or shipping requirements.
- Receiving excessive complaints from buyers.
- Notification: If your account is suspended, you will receive an email notification outlining the reason for the suspension and any steps you can take to address the issue.
- Resolution Process: Users may appeal a suspension by contacting our support team at support@onlylatest.com. We will review the appeal and respond accordingly.
Account Termination
- Termination Reasons: Accounts may be terminated for serious violations, including:
- Continued non-compliance with our policies after suspension.
- Engagement in illegal activities or breaches of applicable laws.
- Any actions that compromise the safety and integrity of our marketplace.
- Finality of Termination: Once an account is terminated, access to the account and any associated data will be permanently removed, and the decision is generally considered final.
User Rights
- Users have the right to request information regarding their account status and the reasons for any suspension or termination.
- We encourage all users to review our Terms of Service and community guidelines to understand their responsibilities and rights.